ParentOrbit App and Parent Lounge will give you access to many features such as submit absences, view Swan Christian College’s calendars and much more.
Setting up ParentOrbit App
ParentOrbit App is a mobile app for parents which allows them to interact with the College such as submit absences, view school calendars and timetables, arrange parent-teacher interviews and much more. It is an easier way for parents to access Parent Lounge. Please click here to get started: How to download and start using the TASS ParentOrbit App.
Getting Started on Parent Lounge
Head over to Parent Lounge at this link and follow the instructions below to start a new account at Parent Lounge.
Logging into Parent Lounge for the First Time or Resetting Your Password
To log into Parent Lounge and reset your password you will need your parent code and please refer to the following document: Resetting My Parent Lounge Password.
Please note that you will require the same password to access ParentOrbit App and resetting the password is only possible in Parent Lounge.
Family Account Portal
The Family Account portal on Parent Lounge gives you access to your family’s Parent Statements and allows you to manage your Direct Debit payments.
Please click here to update your details (address, phone number, email address etc).
1. In your web browser head over to Parent Lounge Login.
3. Enter your Username (which is the Account Number on your statement, also included in the initial email about Family Account).
To set up your password, click on ‘Forgot Password?’ (top right corner of the log in box). Please note that you will only have to follow Steps 1 – 7 once, or whenever you forget your password.
4. Enter your Username (refer to Step 3) and the email address that is on our College records as your contact email address.
If you are unsure about the correct email address or are having trouble with this step, please call the College on 08 9374 8300 for assistance.
5. Enter the Security Code as displayed in the CAPTCHA graphic underneath the Security Code box.
6. Click Save. If you entered your details correctly, you should now see the following window.
Please find below the steps on how to setup the paperless direct debit agreements.
If you have previously completed a direct debit agreement, please note that you will have to re-capture the information in the new secure environment. The previously submitted information will be confidentially destroyed.
a. Select Pay Method from drop box
b. Select Payment Schedule (Weekly, Fortnightly, Monthly)
c. Select date instalments are to begin (dates have been pre-loaded with parameters that matches the paper based direct debit)
d. Instalment amount will be automatically calculated and will show you how many instalments you have left
e. Click on “save”
Congratulations, you have now successfully setup your paperless direct debit schedule.
If you have any further questions, please do not hesitate to contact the staff at the school.
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Please click on the following link to download the How to access Parent Lounge document:
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